Privacy Policy

Last updated: 6th February 2022.

This privacy policy documents the data we collect on you and our uses for it.

Data You Provide Us

For communication with us you will need to provide contact details such as an email address so we can respond to you.

If you wish to make a purchase you may need to provide additional contact, billing, shipping and payment information.

The data you provide to us is stored for communicaton and/or processing purposes. We periodically review this data with a view to removing any data which has no future use.

Data We Collect

Subject to your consent, while browsing our website we may collect non-identifiable information about the device you are using such as device name, browser, operating system and language. We also track your activity during your visit including duration, time spent on pages, pages visited, entry/exit pages and other data.

Collecting this data enables us to ensure our website is accessible on the majority of devices, has a good user experience and is providing users with the content they are looking for.

As this data is not essential for the website to function it will only be collected if you have given your consent.

Cookies

Cookies are files which are stored on your computer which most websites use to hold data specific to you and the website. While you are browsing our website we set several cookies, some are required for the website to function correctly or spam/abuse protection.

Upon visiting our website for the first time we allow you to consent to the non-required cookies being set, you can opt out at any time by clearing cookies in your browser.

The cookies automatically expire after a specific number of days based on their purpose.

Below is a list of the cookies we set including types and descriptions. Some cookies which have additional information to review are linked, we recommend you read all the details on these cookies to ensure you understand their purpose and agree with their terms and privacy policies.

Cookies Type Description
nnw_wordpress_framework_consent Required Allows you to consent to non-required cookies being set, it ensures your preferred setting is remembered as you navigate through and return to the website in future.
WordPress Required Records your session, login state, timezone, etc and is used to ensure the website is functional.
Google Analytics Not Required Records information about the device you are using and your activity to help us improve the website and review events/conversions if you have given your consent.
Google reCAPTCHA Required Records information such as typing patterns and clicks for risk analysis to protect the website from spam/abuse.
Other Both You may notice other cookies being set, it is likely these are directly related to the cookies defined above, if you would like further information on any of these cookies please contact us and we will be happy to describe what these are used for.

Data We May Share

We may share your data with others in some limited circumstances:

  1. We need to share your data to our employees or contractors to assist us in providing information or a product/service to you
  2. We need to share your data as required by law
  3. We have your consent to share your data

We do not sell your data.

Security

We use industry standard techniques to protect your data including the use of secure protocols to encrypt data.

When required we process online payments from you to us via our payment processor(s), this means we never have visibility of your full credit or debit card number.

If we are aware of any security breach which affects you in any way we will notify you and update you with actions taken.

Changes

We regularly review and update our privacy policy to ensure the information is up to date and you are fully aware of our commitments to privacy.

We recommend checking this page for changes regularly. Use of this website after any changes is considered an acceptance of the changes.

Questions and Requests

If you have any questions or if you would like us to provide, amend or remove any personal data we may hold on you then please contact us and our data controller can assist you further.

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    For details on how we collect and use your information, read our privacy policy.
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